Customize your WiCi Concept entirely before you add it to the cart !
Delivery time : 3 to 5 days
Warning: Last items in stock!
We attach great importance to the quality of our toilet washbasins, which is why we have selected suppliers and manufacturers of quality components.
However, if during the life of your WiCi you are experiencing a problem when using your toilet hand washbasin, we will ensure a high-quality after-sales service which will include:
• Telephone support + email whatever the age of the product
• A 5-year warranty on Geberit wall-frames
• A 2-year warranty on all other components (faucet, hand washbasin, suspended toilet bowl, piping, accessories, etc.)
WiCi Concept ® has been developed in order to replace the lid of your tank.
However, because of their diversity in terms of their forms and dimensions, please make sure the tank of your already installed toilets is compatible before you order.
For that purpose, you simply need to mesure the dimensions of the upper surface of your tank and check the adaptabilty data sheet on page 14 of our WiCi Concept ® leaflet that you can download on this page. You will then know for sure :
- In 90% of the cases, your tank can withhold a WiCi Concept ® basin and everything is perfect :)
- In 10% of cases, your tank can not withhold a WiCi Concept ® basin as it is too large. You then have to replace your tank with an adapted design such as the one we offer, or choose a WiCi Mini ®, that is even more adaptable when the tank is large !
Payments for all of our equipment can be by check, wire transfer, credit card or Paypal : whichever is most convenient for you !
It is also possible to spread payments out over 3 months, at no additional cost : take contact with us here.
In order to provide fast delivery to you, and when needed, to respond to after-sales service just as quickly, we keep a complete inventory of all the components for our hand washing systems.
This is how, except in certain cases, the delivery of WiCi Concept ® assemblies takes 3 to 5 days from the receipt of an order and related payment. However, please note that this lead time can be extended to up to 2 weeks for the order of a gloss finish casing due to its special production process (cut-out, paint, glaze) which is done individually, upon request.
We are at your disposal for any technical questions (adaptability, how products work, etc.) or logistics questions (ordering process, delivery, etc.) you may have.
As the creators and manufacturers of the WiCi Concept ® product line, we will always be here to answer any questions you may have!
Do not hesitate to contact us at any time by email, telephone or through our contact form here.
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